Law firms initiate the legal hold process for their clients, as well as for their own internal matters. These firms are counselors to their clients before and during discovery, and are thus responsible for identifying and preserving large amounts of paper-based and electronically-stored documents. Often, a single attorney must manage multiple legal holds simultaneously.


To manage the legal hold process for multiple clients and internal matters, law firms need a reliable solution to organize holds in a way that can scale to the needs of each particular case and client. kCura’s web-based legal hold management application, Method, was designed to be this solution.
 

Method’s flexible feature set allows users to customize hold notices, question sets, and e-mail templates to meet the unique needs of each legal hold. These customized workflows can be saved and repeated, allowing users to easily oversee multiple holds concurrently. This also gives firms the ability to transfer the management of the hold to a different individual at any point in the process.

In addition to flexible workflows, defensibility is a key component to the success of a legal hold. If important information is lost or overlooked, both law firms and their clients risk losing time, money, and productivity. Method’s automated ability to deliver question sets, combined with built-in reporting tools, mitigates these risks. Users can generate detailed reports with complete, defensibly-sound audit trails by custodian, in addition to displaying all communications and a real-time scorecard of who has responded, or is in the process of responding, to a hold notice or question set. These reporting tools are also useful for presenting a more proactive approach to the firm’s clients in assessing risk for the purposes of litigation preparedness.


Built on the Relativity e-discovery platform, Method benefits from a highly-granular security architecture, enabling the flexibility to customize the application to meet the needs of the firm. In addition to workflow-based security, Method provides a variety of secure authentication methods for the individuals who administer legal holds. With a standard Microsoft infrastructure, Method allows IT teams to secure and back up data with the same strategies they employ for other enterprise systems. Law firms can use Method as an on-premises installation, or hosted on demand by a Method Provider.